003918 - Contract for AI Enabled Reaction Software to support the effective delivery of Subject Access Requests (SARs)

Procurement of an AI-enabled redaction solution to support Subject Access Request (SAR) handling. The solution is intended to improve the efficiency, consistency, auditability and resilience of the redaction process, reducing manual effort and supporting the management of complex file types. Any implementation would operate alongside appropriate human oversight, quality assurance and governance controls. Market research indicates that a developing supplier market exists, providing the opportunity for a range of viable solutions. The next stage will involve market engagement to refine requirements, assess supplier capability, develop a detailed specification, and confirm costs, governance arrangements and implementation considerations.