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Procurement of a single enterprise digital platform to provide online and assisted forms, workflow and case management, CRM and a customer "My Account" solution, including implementation, integration, support and maintenance. The contract has an estimated value of £1,395,369 (excluding VAT) over an initial 3-year term with one optional 2-year extension and two optional 1-year extensions (3+2+1+1).
| Lot | Title | Value |
|---|---|---|
| 1 | Lot 1 | — |
| Title | Supplier | Value | Awarded |
|---|---|---|---|
| Award 1 | NETCALL TECHNOLOGY LIMITED | £1,395,369 | 19 Jun 2026 |