24/7 Clinical Call Handling Services
AwardHighlights
- Award value
- £661,136
- Winning supplier
- East of England Ambulance Service NHS Trust
- Award date
- —
Details
- Published
- 2 Jul 2026
- Deadline
- —
- Value
- £661,136
- Location
- —
- Source
- Find a Tender
- Source notice ID
- 062352-2026
- OCID
- ocds-h6vhtk-06c293
- CPV codes
- —
Description
The service comprises of a Citywide Messaging Service which provides a 24/7 call handling function
to centrally collate, monitor, and direct messages and referrals, according to their urgency, to the Trust
Integrated Multidisciplinary Community Teams (IMTs) that form part of the Adults & Community
Division.
The supplier take all messages for the members of the IMTs, follows a scheduled pathway of
escalation as well as directing all referrals appropriately to the referral management centre or the
multidisciplinary team allowing for immediate prioritisation, according to clinical need.
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Lots (1)
| Lot | Title | Value |
|---|---|---|
| 1 | Lot 1 | — |
Awarded contracts (1)
| Title | Supplier | Value | Awarded |
|---|---|---|---|
| 24/7 Clinical Call Handling Service | East of England Ambulance Service NHS Trust | £661,136 | — |