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The requirements for each the Lots are summarised below and more detailed scope is provided in the Scope of Services document. Bidders may bid for one Lot, any combination of two Lots or all Lots.
Lot 1 – Hardware and Associated Services: For requirements involving hardware and related services only.
Lot 2 – Software and Associated Services: For requirements involving software and related services only.
Lot 3 – Integrated Hardware, Software and Associated Services: For future requirements involving hardware and software being procured together as an integrated solution.
| Lot | Title | Value |
|---|---|---|
| 1 | Hardware and Associated ServicesCore scope -Desktop hardware, including personal computing and client access products. -Desktops, laptops, ultra-books, notebooks and netbooks. -Tablets, mobile phones, mobile internet devices, ATEX mobile phones and tablets. -Rugged laptops and personal computing devices for field operatives. -Thin client terminals and other end-user devices. -Peripheral equipment, including printers, monitors, projectors, docking stations, keyboards, mice and headsets. -Scanners, multi-functional printers, spares, accessories and consumables. -Infrastructure hardware equipment, including servers, storage and backup devices. -Networking products, routers, switches, wireless equipment, firewalls and security devices. -Cables, IP telephony and associated infrastructure equipment. -Associated bundled software, firmware, device management tools, networking software and related licences required to operate, support or manage the hardware. Associated services -Product selection and availability support. -Configuration, imaging, asset tagging and device enrolment. -Installation, deployment, integration and maintenance. -Technical support, warranty management, break-fix, repair and replacement services. -Delivery services, logistics and stockholding. -Warehousing, call-off stock and consignment stock. -Direct-to-user delivery, delivery management and packaging management. -Reverse logistics, including returns, faulty goods, recycling and disposal. -Refresh planning, asset management and utilisation reporting. -Secure disposal, data wiping, refurbishment, reuse, recycling and IT asset recovery. -eCatalogues, eMarketplace, punch-out catalogues, portals or other self-service ordering solutions. Future, optional or value-added scope -Audio Visual equipment. -Digital Meeting Room Technology. -Managed Device Lifecycle Services. -Leasing or other consumption-based or service-based models. -Product roadmaps, lifecycle management and end-of-life management. -Delivery tracking and improved delivery visibility. -Other future hardware delivery models. |
| £16,000,000 |
| 2 | Software and Associated ServicesCore scope -Commercial off-the-shelf software. -Open-source software. -Software licences, subscriptions, renewals and associated software. -Software support and maintenance. -Productivity software. -Security software. -IT management software. -Networking software. -Database, analytics, business intelligence and other enterprise software. -Software delivered through on-premise, cloud, Software as a Service, Infrastructure as a Service, Platform as a Service or other subscription and consumption-based models. -End-of-life or end-of-support advice. -Renewal options and commercial optimisation. Associated services -Implementation services. -Software roadmaps. -Configuration, integration and deployment services. -Technical support. -Licence optimisation and renewal management. -Compliance advice and audit support. -Use-rights verification. -Guidance on licensing models. -Account management and reporting. -Training and customer documentation. -Service levels, KPIs and security support associated with the supply and management of software and related services. -Software portals, eCatalogues, eMarketplace or equivalent ordering solutions. Future, optional or value-added scope -Vendor-specific support. -Advice on licensing options. -Software Asset Management, including licence inventory, entitlement management, usage monitoring and reporting -Terms and conditions support. -Early life support. | £12,000,000 |
| 3 | Integrated Hardware, Software and Associated ServicesCore scope -Hardware and associated services described under Lot 1, where relevant to the combined requirement. -Software and associated services described under Lot 2, where relevant to the combined requirement. -Combined hardware and software requirements. -Networking supply, including hardware and software support. -Digital Meeting Room Technology, where both hardware and software elements are required. Associated services -Associated services described under Lot 1 and Lot 2, where relevant to the combined requirement. -Product sourcing and quotation support for combined hardware and software requirements. -Configuration, licensing, installation and deployment where required as part of an integrated solution. -Coordination across relevant vendors, publishers, manufacturers and distributors. -Service management and reporting for the combined requirement. Future, optional or value-added scope -Desktop as a Service. -Managed Device Lifecycle Services. -Bundled hardware, software and support models. -Integrated commercial and value-for-money advice. -Future roadmap considerations. | £12,000,000 |