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St Mary’s University, Twickenham (“the University”) is seeking to appoint a supplier to redevelop its external website. The aim is to deliver a modern, accessible, and user-centred digital platform that meets the needs of a diverse range of audiences including prospective students, parents, staff, alumni, and commercial partners.
The new website will support the University’s strategic goals in recruitment, engagement, and brand positioning. It will replace the current Content Management System (CMS) and introduce improved content management, personalisation, integration, and performance capabilities.
General Requirements
The general requirements for the new website will serve as a critical platform for:
The project will deliver a new website built on a modern CMS, with a focus on:
After the initial build period of the external website, the project will enter into a subsequent operational period of 3 years for on-going hosting and licensing, with the optional scope of on-going retainer service for development support. There will be an option to extend the operational term for a 2 single-year periods.
Project Scope
The initial website build scope includes UX discovery (e.g. user research, existing site and content audit, stakeholder engagement), design (e.g. wireframes and prototypes, design system), development, testing, training, content migration (optional), and post-launch support. The internal website (existing staff and student portals) is out of scope for this procurement and will be delivered separately.
Detailed specifications will cover the following key features of a new CMS and key project areas:
| Lot | Title | Value |
|---|---|---|
| 1 | Lot 1 | — |
| Title | Supplier | Value | Awarded |
|---|---|---|---|
| Award 1 | Zengenti Ltd | — | 21 May 2026 |
The project is scheduled to launch the new external website by May 2027, with discovery and implementation phases commencing in April 2026.
Further details of the University’s requirements will be available to the shortlisted suppliers in Stage 2 - Invitation to Tender.