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National Highways is pleased to invite interested suppliers to a contract opportunity of up to 10 years for a sole supplier (or entity) to deliver and manage a statutory vehicle removal service on behalf of National Highways. This contract will assist National Highways Traffic Officers who have the powers sanctioned within The Removal and Disposal of Vehicles (Traffic Officers) (England) Regulations 2008, to effect statutory removals for the safe removal of accident damaged, broken down and abandoned vehicles from England’s motorways and all-purpose-trunk-roads (also known as the Strategic Road Network – SRN)
The SRN, which encompasses over 7,200km of motorways and major ‘A’ roads is the backbone of England’s national transport system and this network plays a critical role in connecting cities, facilitating commerce, and supporting economic growth, making its maintenance, enhancement, and management a national priority.
A statutory removal service is required by National Highways on a 24 hour, 7 days a week (including bank holidays) basis and is focussed on those sections of the SRN that are patrolled by National Highways Traffic Officers. This service will require a supplier to establish, maintain and manage (or self-deliver) a fleet of national vehicle recovery operatives (VRO) that can be mobilised to respond to requests for recovery assistance.
For this contract, the statutory charges that are set by the Home Office will apply under The Removal, Storage and Disposal of Motor Vehicles (Amendment) Regulations 2023 https://www.legislation.gov.uk/uksi/2023/331/contents/made
The services that the appointed supplier is expected to deliver and manage in collaboration with National Highways includes
Whilst the statutory charges are capped for vehicles up to and including 44 tonnes, this service may on occasion also require the removal of vehicles in excess of 44 tonnes (i.e. vehicles classified as abnormal loads) - where these situations occur, these will be dealt with as compensation events (full details are provided within the tender documentation)
| Lot | Title | Value |
|---|---|---|
| 1 | Lot 1 | — |
| Title | Supplier | Value | Awarded |
|---|---|---|---|
| Award 2 | FMG Support (RRRM) Ltd | — | — |
a) To track and trace registered vehicle owners to contact and recover outstanding fees and charges.
b) To enable customers to pay the statutory fees and charges.
c) To record, track & trace all vehicles removed and placed in storage.
d) To interface directly with each of National Highways’ Regional Operations Centres (ROCs) via ‘ControlWorks’ to enable to record, track and trace all statutory vehicle removal requirements made under this contract provision.
e) To track and trace VROs dispatched as part of this service.
Anticipated volumes of statutory removals are difficult to predict but is currently in the region of 22,500 vehicles per annum, however this volume of recoveries can vary and this figure is provided for information only.
In addition to a pipeline (UK1) notice, two prior pre-market engagement notices were issued December 2024 (links provided below)
Full details relating to the overall service requirements is provided in more detail within the accompanying tender documentation that is available for free download via the National Highways e-tendering portal that is also referenced within this notice.