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This project aims to review and align ORR's Incident Selection Criteria and Guide to Handling Enquiries and Complaints to ensure they are consistent with ORR's statutory and regulatory duties, support proportionate and risk-based decision making, and aligned with ORR's current working practices and with our newly revised RSD annual work planning processes.
| Lot | Title | Value |
|---|---|---|
| 1 | Lot 1 | £20,000 |