BHCC DS Casework Management
AwardHighlights
- Award value
- £126,596
- Winning supplier
- Civica UK Limited
- Award date
- 20 Oct 2026
Details
- Published
- 5 Nov 2026
- Deadline
- 25 Sept 2026
- Value
- £126,597
- Location
- —
- Source
- Contracts Finder
- Source notice ID
- fb5f2a63-fc5c-4f39-b388-148bca2883eb-920702
- OCID
- ocds-b5fd17-fdedbf96-46fd-4aea-bf63-49fd91d17503
- CPV codes
- 48000000
Description
The system is required to manage end-to-end casework across the Customer Feedback and Information Rights functions within the Council.
The system must support efficient, compliant, and transparent handling of cases, enabling improved customer experience, regulatory compliance, and organisational insight through reporting and analytics.
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Awarded contracts (1)
| Title | Supplier | Value | Awarded |
|---|---|---|---|
| Award ocds-b5fd17-fdedbf96-46fd-4aea-bf63-49fd91d17503-1 | Civica UK Limited | £126,596 | 20 Oct 2026 |