Border Force Strategic Support

The Home Office is seeking to engage with suppliers interested in delivering business process optimisations.

The requirement is still being developed, and this preliminary market engagement will be used to test supplier appetite, understand market capability, and help refine the final requirement and procurement approach.

The potential future requirement may include, but is not limited to, support across the following areas:

• Exploiting new and innovative technologies
• Grey IT remediation
• Improving the digital enablement of business processes including, but not limited to, sustained operational support and automating manual reporting

More detail on requirements will be provided upon the signing and returning of the NDA.

This is not a call for competition or an invitation to tender. The Home Office reserves the right to amend the scope, procurement route, commercial model and timetable following market engagement and internal approvals.

For the purposes of this Preliminary Market Engagement Notice, the estimated contract value has been calculated based on information currently available. This figure is indicative only and is subject to change. The Contracting Authority reserves the right to amend, update, or vary the estimated value and makes no commitment or guarantee as to the final contract value in any future procurement.

The proposed CPV codes are intended to reflect the current anticipated scope of the requirement, including digital professional services, low-code development, automation, systems integration, and associated consultancy services. The final list may be amended following market engagement.

The Home Office reserves the right to amend the details provided at Market Engagement process at a later date if needed. Any changes will be updated on the Preliminary Market Engagement Notice and communicated through Jaggaer.