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Scottish Ministers are seeking to establish a Framework Agreement for the provision of Interpreting, Translation and Transcription Services for Framework Public Bodies throughout the Scottish Public Sector. The Framework is a multi-lot/multi-supplier agreement and has 4 lots covering the provision of:
Lot 1 - Face to Face Interpreting Services
Lot 2 – Telephone and Video Conferencing Interpreting Services
Lot 3 – Translation and Transcription Services
Lot 4 – Sign Language Services – British and International
Under Lot 1 - Face to Face Interpreting Services, the Contractor will provide a comprehensive face to face interpreting service from English into a wide range of spoken languages and dialects and from those languages and dialects into English or other languages as requested by Framework Public Bodies
Under Lot 2 – Telephone and Video Conferencing Interpreting Services, the Contractor will provide a telephone and video interpreting service from English into a wide range of spoken languages and dialects and from those languages and dialects into English or other languages. This will include a scheduled video interpreting service for Framework Public Body assignments booked in advance. This can be either via the Framework Public Body video portal or via the Contractor video portal.
Under Lot 3 - Translation and Transcription Services, the Contractor will provide a translation and transcription service from English into a wide range of spoken languages and dialects and from those languages and dialects into English or other languages as requested by Framework Public Bodies. The Contractor will also be required to provide an English-to-English service. The service required includes a highly accurate translation and transcription of style documentation, tapes and other forms of electronic media.
Under Lot 4 - Sign Language Services – British and International, the Contractor is required to provide both a comprehensive face to face sign language interpreting service and a Video Remote Interpreting (VRI) sign language service to fulfil the current and evolving needs of the Framework Public Bodies.
| Lot | Title | Value |
|---|---|---|
| 1 | Lot 1 - Face to Face Interpreting ServicesUnder Lot 1 - Face to Face Interpreting Services, the Contractor will provide a comprehensive face to face interpreting service from English into a wide range of spoken languages and dialects and from those languages and dialects into English or other languages as requested by Framework Public Bodies | — |
| 2 | Lot 2 – Telephone and Video Conferencing Interpreting ServicesUnder Lot 2 – Telephone and Video Conferencing Interpreting Services, the Contractor will provide a telephone and video interpreting service from English into a wide range of spoken languages and dialects and from those languages and dialects into English or other languages. This will include a scheduled video interpreting service for Framework Public Body assignments booked in advance. This can be either via the Framework Public Body video portal or via the Contractor video portal. | — |
| 3 | Lot 3 – Translation and Transcription ServicesUnder Lot 3 - Translation and Transcription Services, the Contractor will provide a translation and transcription service from English into a wide range of spoken languages and dialects and from those languages and dialects into English or other languages as requested by Framework Public Bodies. The Contractor will also be required to provide an English-to-English service. The service required includes a highly accurate translation and transcription of style documentation, tapes and other forms of electronic media. |
| Title | Supplier | Value | Awarded |
|---|---|---|---|
| Lot 1 - Face to Face Interpreting Services | Global Connections (Scotland) Ltd | £9,000,000 | 13 Jul 2026 |
| Lot 2 – Telephone and Video Conferencing Interpreting Services | DA Languages Limited | £4,000,000 | 13 Jul 2026 |
| Lot 3 – Translation and Transcription Services | DA Languages Limited | £3,000,000 | 13 Jul 2026 |
| Lot 4 – Sign Language Services – British and International | Sign Solutions | £4,000,000 |
| — |
| 4 | Lot 4 – Sign Language Services – British and InternationalUnder Lot 4 - Sign Language Services – British and International, the Contractor is required to provide both a comprehensive face to face sign language interpreting service and a Video Remote Interpreting (VRI) sign language service to fulfil the current and evolving needs of the Framework Public Bodies. | — |
| 13 Jul 2026 |