Customer Contact Centre Solution (CCaaS)
AwardHighlights
- Award value
- £624,155
- Winning supplier
- Vodafone Limited
- Award date
- 22 Jun 2026
Details
- Published
- 9 Jul 2026
- Deadline
- 22 Jun 2026
- Value
- £624,155
- Location
- London
- Source
- Contracts Finder
- Source notice ID
- a108ede7-cf61-4e57-8466-8d31710eee57-905464
- OCID
- ocds-b5fd17-c3c0cefd-f878-479c-8195-9856c487c016
- CPV codes
- 48510000
Description
The contract is for the provision of is for the provision of a cloud-based Customer Contact Centre solution (CCaaS) to support Wandle's telephony and customer service operations across all service areas. The contract will supply and support with the ongoing management of Vodafone Business storm® CCaaS.
Additional information: This contract is for 24 months with no option to extend.
The contract has been award via the Government Commercial Agency (GCA) , Network Services 3 (RM6116) Framework, Lot 4c: Contact Centre Solutions.
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Awarded contracts (1)
| Title | Supplier | Value | Awarded |
|---|---|---|---|
| Award ocds-b5fd17-c3c0cefd-f878-479c-8195-9856c487c016-1 | Vodafone Limited | £624,155 | 22 Jun 2026 |