Customer Portal Contract 2026

Award

WEST KENT HOUSING ASSOCIATION

Highlights

Award value
£187,850
Winning supplier
PLENTIFIC LTD
Award date
4 Jun 2026

Details

Published
25 Jun 2026
Deadline
13 Apr 2026
Value
£187,850
Location
Source
Contracts Finder
Source notice ID
f7c596fa-4f57-4097-a54a-0eb05c2c5985-903466
OCID
ocds-b5fd17-666ca712-5dcf-4401-8644-f33bc615e13f
CPV codes
48000000
View on Contracts Finder

Description

*This is for information only, as the contract has been awarded*.

West Kent Housing Association is seeking a Supply Partner for the provision of a proven and secure Customer Portal, with recent experience of interoperating with Civica Cx Housing Management System (HMS) at other Housing Associations, to include the following functionality:

Rent information, Rest Statements, Make Payment, Request / Raise a Repair, Track a Repair, Update household information, view tenancy documents and raising requests.

The contract will be for an initial 3-year term, with the option to extend for a further year. We intend to award the contract via the Crown Commercial Services G-Cloud Framework 14, to enable us to select the Supply Partner who best meets our requirements.

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Awarded contracts (1)

TitleSupplierValueAwarded
Award ocds-b5fd17-666ca712-5dcf-4401-8644-f33bc615e13f-1PLENTIFIC LTD£187,8504 Jun 2026