Hi-visibility workwear & Laundry Services

Suppliers are requested to submit proposals to the EMR for the provision and laundering of high-visibility workwear for the EMR Fleet Department.

This tender is split into lots to enable EMR to pursue the most advantageous tender. EMR reserves the right to award either Lots 1 & 3 or 2 (on its own) and is not committed to awarding any or all Lots.

All Lots are listed as per the below

• Lot 1 - Purchase of Work Wears, Appendix C
• Lot 2 - Lease and laundering of Work Wears, Appendix D
• Lot 3 - Laundering of Work Wears, Appendix E

Aims

In delivering the contract, EMR requires the Supplier to undertake the following:

• Deliver a compliant procurement process in line with the Procurement Act 2023 using a Competitive Flexible Procedure
• Ensure continuity and flexibility to allow transfer of the procurement and/or contract to a future successor operator
• Provide a high-quality, fully managed high-visibility workwear solution.
• Provide a consistent service across all EMR locations, supporting a geographically dispersed workforce
• Ensure all workwear meets required safety and compliance standards (e.g., Network Rail RIS-3279-TOM)
• Deliver an end-to-end managed service, including supply, sizing, branding, tracking, repairs, and replacements (purchase and or lease),
• Deliver an end-to-end managed service, tracking, repairs, and replacements (Laundry)
• Implement an efficient coordination model, including reliable delivery, collection, and regular laundering services.
• Enable user-focused services, such as individual allocation, ordering, returns, and locker-based or similar distribution. (Currently, EMR has Locker facilities provided by the present incumbent and would look to have the same facilities offered from perspective supplier(s)
• Maintain high-quality assurance standards, supported by robust control systems and performance monitoring.
• Promote operational efficiency and responsiveness, including quick resolution of defects, errors, or service issues, and reduce lost and damaged items
• Support sustainability objectives, including reduced and recyclable packaging,
• Ensure clear ordering, tracking, and reporting processes, aligned with EMR requirements.