Housing 21 - Call Monitoring

Award

Housing 21

Highlights

Award value
£14,000,000
Winning supplier
Appello Careline Limited
Award date
31 Oct 2025

Details

Published
9 Jun 2026
Deadline
31 Oct 2025
Value
£14,000,000
Location
South East
Source
Contracts Finder
Source notice ID
4b18368c-f72f-4fec-8a2c-2dcd9c6bf1bb-901350
OCID
ocds-b5fd17-692b00e3-c191-4fcb-a256-6f7855fd92bd
CPV codes
79512000
View on Contracts Finder

Description

Housing 21 awarded a contractor to provide a Call Monitoring service via a Restricted Tender process. In addition Housing 21 may also want to include an out of hours responsive repairs handling service to be included. This contract is for a period of 5 years with an option 2 years + 2 years + 1 year.

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Awarded contracts (1)

TitleSupplierValueAwarded
Award ocds-b5fd17-692b00e3-c191-4fcb-a256-6f7855fd92bd-1Appello Careline Limited£14,000,00031 Oct 2025
Housing 21 - Call Monitoring | Winston Scout