Independent Learning Responses

Tender

East of England NHS collaborative Procurement Hub

Highlights

Tender deadline
16 Dec 2026
Estimated value
£20,000,000
Location
UK

Details

Published
4 Nov 2026
Tender deadline
16 Dec 2026
Value
£20,000,000
Location
UK
Source
Find a Tender
Source notice ID
104535-2026
OCID
ocds-h6vhtk-065a37
CPV codes
71317200, 71317210, 79417000, 79720000, 85100000
View on Find a Tender

Description

This procurement is required to modernise and strengthen the independent investigations supply market, to align with national expectations for learning responses. The proposed framework will be used by NHS England independent investigation teams, national commissioning teams and other authorised NHS commissioners who require independent, system‑based investigations or assurance/learning reviews.

The framework will be divided into Lots:

Lot 1. Specialist Advisor Role

Including:

Lot 1a: Investigation Lead

Lot 1b: Specialist Clinical / Subject Matter Expert

Lot 1c: Systems Based Learning Response Expert Advisor

Lot 1d: Patient/Family Liaison

Lot 2: Quality Governance Review

Lot 3: Systems Based Learning Response (including patient safety incident investigation)

Lot 4: Thematic Review

Lot 5: Pathway/Service Review

Lot 6: Safety/Action Review

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Lots (9)

LotTitleValue
1Specialist Advisor Role, Investigation LeadThis lot is suitable for individuals who are able to lead high profile and complex investigations from a wide range of healthcare settings often at regional or national level.£20,000,000
1bSpecialist advisor role, Specialist Clinical/Subject matter expertThis lot is suitable for those who have a thorough understanding of medical terminology, anatomy, physiology, pathology, pharmacology, and treatment options related to their specialty or field of review.£20,000,000
1cSpecialist advisor role, Systems based learning response expert advisorThis lot is aimed at those who are experts in systems-based analysis and development of areas for system wide improvement.£20,000,000
1dSpecialist advisor role, Patient/Family LiaisonDemonstrates compassionate, trauma-informed engagement and the ability to support complex or sensitive patient and family liaison. Able to support complex patient and family liaison, including engagement across sensitive, high-profile or contentious cases involving multiple stakeholders.£20,000,000
2Safety Governance ReviewThis lot is intended to explore broader concerns relating to culture, competence, workforce capability, leadership, risk assessment and continuous improvement.£20,000,000
3Systems based learning response (including patient safety incident investigation)This lot provides end-to-end, expertly led, systems-based learning response. It is particularly suited to complex or high-profile cases with significant learning potential across multiple providers, organisations or systems.£20,000,000
4Thematic ReviewThis lot supports understanding of common links, themes or issues across a cluster of investigations, incidents, concerns or learning responses.£20,000,000
5Pathway/Service ReviewThis lot supports proactive or reactive review of pathway or service design in response to identified safety concerns, emerging hazards, service redesign or planned transformation activity.£20,000,000
6Safety Action ReviewThis lot is intended to assess whether actions taken in response to patient safety incidents, investigations or learning responses have improved safety, reduced risk and led to meaningful, sustainable change.£20,000,000