L&Q Mobility Lifts Servicing & Maintenance

This Contract covers the provision of inspection, servicing, maintenance, repair and associated works for:

• Domestic Mobility Lifts and Lifting Equipment, and
• Passenger Lifts located within communal residential buildings

across London & Quadrant’s property portfolio.

These asset groups have distinct operational, technical and risk characteristics:

• Mobility equipment supports individual residents, often within their own homes and frequently involving vulnerable users
• Passenger lifts serve multiple residents and the wider public, typically operating in high-traffic communal environments where uptime and public safety are critical

Contractors are required to deliver a service model that is proportionate, responsive and tailored to each asset type.

Contractors shall service and maintain (non-exhaustive):

A - Domestic Mobility Equipment

• Slings, Bathing Equipment, Electric Beds, Hoists, Platform lifts, Stairlifts, Through Floor Lifts and other domestic lifting / accessibility equipment

B - Passenger Lifts

• Traction Lifts (geared and gearless), Hydraulic Lifts, Machine Room Less (MRL) Lifts, Firefighting/Fireman's Lifts and Goods Passenger Lifts

These assets may vary in:

• Age
• Manufacturer
• Technical Complexity
• Usage intensity

The Contract will be for an initial term of 3 years extendable at L&Q's sole option for a period of 2 years plus 1 year plus 1, giving a total of 7 years (the Term).