Maintenance, Repair and Operational Materials (MRO)

The MRO (Maintenance, Repair and Operations) category encompasses a wide range of spare parts, tools and consumables essential to maintaining operational continuity across Anglian Water's asset base. These include hand tools, power tools, mechanical and electrical spares, lubricants, and other non-process chemicals, electrical, instrumentation, control and automation (EICA) spares.

The intention is to have multiple routes of order and supply, various ordering channels (e.g., guided buying, counter collection, credit card, supplier websites) and to provide flexibility to source from different locations across the Anglian Water region, depending on urgency, technical expertise and product availability.