PRO005175-Services-Contract-HR Advice & Case Management Services

This is a fully managed HR Advisory and case management service, provided directly to line managers across UU. It is also interlinked with a separate agreement for Occupational Health services. Services delivered provide all aspects of support including advice, guidance and a suitable platform.

Service provision includes:

• HR employee relations advice and guidance content hosted on the company intranet
• Telephone-based HR advisory support for managers
• A case and call management platform to log, manage and track HR matters
• Management information reporting
• Links to separate Occupational Health arrangements where required