Provision of Security at Ty Fesen and One Other Emergency Accommodation

Caerphilly County Borough Council (the “Council”) is seeking to procure a security Contract with a suitable provider for the Provision of Security at Ty Fesen and One Other Emergency Accommodation.

The Council previously undertook a procurement exercise for the provision of security services comprising of the following lots:

• Lot 1 – Security Services at Ty Fesen and one other emergency accommodation site; and
• Lot 2 – Security Services at Tredomen Park.

Following evaluation of bids in accordance with the methodology and award criteria set out in the procurement documentation, the Council was unable to conclude the procurement process for Lot 1. Accordingly, the Council is re-tendering its requirement for:

Security Services at Ty Fesen and one other emergency accommodation site.

The procurement process for Lot 2 – Security at Tredomen is being concluded under the original tender process and does not form part of this tender opportunity.

Previous notices

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Caerphilly County Borough Council’s Housing Solutions Service is seeking to construct a contract to procure the Provision of Security at Ty Fesen and one other identified temporary accommodation.

Ty Fesen is a two-storey building in the centre of Caerphilly (very close to both the train & bus stations). There are 13 almost fully self-contained units within the scheme, i.e. 10 units with two bedrooms and 3 bedsits.

Within the scheme there are several communal rooms, such as, laundry rooms, kitchens/dining rooms and a playroom. There’s office space on both the ground and first floors.

Ty Fesen provides short term accommodation to households that present themselves as homeless to the Council. Households include couples with children, single parent families, couples and single female/males.

Households will stay at Ty Fesen on a temporary basis for a period of approximately 6 to 12 months and are then moved on into alternative and suitable accommodation.

The other known Emergency Accommodation site is a Hotel based in Abertridwr. This site is currently a 10 bed accommodation with potential to increase during the period of the contract.

The remit of the security provider, with additional concierge duties, will be to protect the welfare, safety and security of the premises, staff and residents of Ty Fesen and one other known emergency accommodation.

Full details are in the tender documents ITT on the councils e tender portal Proactis Plaza

The Council will hold a supplier engagement event Thursday 29 October 2026 at 15:00 hours via Microsoft Teams. Service providers wishing to attend will need to message directly via the e-tendering portal, Proactis Plaza dialogue function with their email address and will be provided with a link to attend.