Provision of Wayfinding and Signage Services for the Moorfields and UCL Centre for Eye Health

Moorfields Eye Hospital NHS Foundation Trust ("MEH"), acting as the contracting authority on behalf of both MEH and the UCL Institute of Ophthalmology ("UCL IoO"), is seeking to procure a provider for the provision of wayfinding and signage services for the new Moorfields and UCL Centre for Eye Health in St Pancras, Camden.

The Moorfields and UCL Centre for Eye Health will deliver a new integrated centre for eye care, research and education, bringing together clinical, academic and innovation functions within a purpose-built facility. The development forms part of Project Oriel.

The procurement is for the manufacture, supply, project management and installation of a comprehensive internal and external signage and wayfinding package across the development.

The scope includes, but is not limited to:

• External illuminated and non-illuminated signage
• Totems and arrival signage
• Internal directional and identification signage
• Building and lift directories
• Door signage
• Braille and tactile signage
• Direct-applied graphics and manifestations
• Associated artwork, shop drawings, structural coordination and installation services

The appointed contractor will be expected to deliver a high-quality, design-led and durable signage solution aligned with the architectural vision for the development, with a strong emphasis on accessibility, inclusive design and coordination with the wider construction and fit-out programme. Manufacture activities are anticipated to commence following contract award, with on-site installation activities expected to commence from approximately February 2027.

This procurement is being conducted as a two-stage Competitive Flexible Procedure under the Procurement Act 2023. Stage 1 requires interested suppliers to submit a response to the Supplier Information Questionnaire, following which the four highest-ranked tenderers will be shortlisted and invited to participate in Stage 2, the Invitation to Tender. The Authority expects to award a contract in September/October 2026.