Smart Support - Technology Enabled Care

Delivery of an All Age Smart Support Service (previously known as Technology Enabled Care (TEC)) that has been designed to utilise digital solutions to improve quality of life, enhance wellbeing and safety and reducing social isolation for children, young people, adults and carers.

The Provider must deliver a whole Service on behalf of the Council. This includes an assessment of identified outcomes and what technology would be suitable, installation (including maintenance and repair), removal and recycling of technology. The Service must also provide the monitoring as well as delivery of the Carers Card and Mobile Response service.

The Smart Support Service is a flexible, outcome/needs led service and will not prescribe from a fixed list of technology but instead, will identify the wide variety of needs that can be met using the most up to date and innovative solutions.