Theseus Platform for the management of Public Health Wales National Exercise Referrals Scheme (NERS)

Public Health Wales is seeking to procure a continuation and enhancement of the existing NERS Exercise Referrals Management System, delivered via the Theseus platform provided by Cyber Media Solutions Ltd. The proposed contract continues use of an existing service following extensive investment to procure and develop in 2022.

The system is configured for use by 22 Local Authorities in Wales and supports a wide range of NERS pathways, including generic, back care, cancer, cardiac, falls prevention, lifestyle management, mental health, pregnancy, pulmonary, stroke and weight management. Each pathway is supported through a custom episode structure covering the full client journey, from referral and enrolment through consultations, exercise sessions, pathway-specific reviews and pre- and post-delivery consultations. In addition to the structured data collection forms used throughout the pathway, the system also includes more than 150 bilingual letter templates in English and Welsh, helping to ensure consistent communication and administration across the national scheme.