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Procurement of a future ready product, which will provide a 'one stop shop' solution across Regulatory Services using high levels of self-serve solutions through customer portals, and API integrations with in house and third-party organisations to create automation. These solutions across all departments will be used to significantly reduce the high levels of manual burden across all workflows and service requests leading to a more effective workflow process and a superior customer experience.
Additional information:
Contract Term 4+1+1
| Title | Supplier | Value | Awarded |
|---|---|---|---|
| Award ocds-b5fd17-cc0a8e6f-dab2-4c4e-9146-c1289b083e6c-1 | INSIGHT DIRECT (UK) LTD | £399,318 | 8 Jul 2026 |