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HMRC is running a major procurement for an enterprise CRM Solution. To support informed decision making, business readiness and reduce delivery risk, HMRC will run a short, neutral Hands on Tech ( HoT) accelerator using externally hosted, vendor agnostic sandboxes. HMRC will execute HMRC-owned scenario packs (Standardised scripts, seed data approach and non functional probes) to observe behaviours such as data models, workflow/case handling, reporting /MI and integration options in a controlled way
| Title | Supplier | Value | Awarded |
|---|---|---|---|
| Award ocds-b5fd17-8997c8d7-158a-4995-8e7b-da84efec75d0-1 | Tata Consultancy Services | £2,500,000 | 23 Apr 2026 |