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Provision of Cloud Contact Centre system, for 50+ Agents to support the Trusts Crisis Services and Information Service Desk.
| Lot | Title | Value |
|---|---|---|
| 1 | Provision of Cloud based contact centre covering two services - Crisis and Information. Includes Voice SIP, Agents, Administrators and Call Storage.Provision of Cloud based contact centre covering two services - Crisis and Information. Includes Voice SIP, Agents, Administrators and Call Storage. | — |
| Title | Supplier | Value | Awarded |
|---|---|---|---|
| Award 054863-2026-1 | BRITISH TELECOMMUNICATIONS PUBLIC LIMITED COMPANY | — | — |