Preliminary Market Engagement – Bulk Scanning (Paper-to-Digital Services)

The Authority is preparing to launch a retender for the provision of Ministry of Justice (MoJ) and HM Courts and Tribunals Service (HMCTS) bulk scan services. Please note, this notice does not constitute a call for pre-market engagement or competition, it is to inform the market of a future potential opportunity.

HMCTS has made public commitments to provide public facing services for vulnerable users unable to access digital services. The Bulk Scan service supports processes requiring service users to submit original documentation as part of ongoing cases, however the majority of the processes handled by the Bulk Scan service is to validate original documentation submitted by legal professionals, such as Wills and Marriage Certificates.

The services currently using Bulk Scan are Probate, Social Security & Child Support (SSCS), Crime (Single Justice Service (SJS)), Family Public Law (FPL), No Fault Divorce (NFD), Family Private Law (PrL), Financial Remedy (FR), and Civil Money Claims (CMC).

The service is in scope to be rolled out to Employment Tribunal (ET), Immigration & Asylum Chamber (IAC), Adoption and others at a later date.

This project is still progressing. All information contained in this notice, including but not limited to, timings, value and potential scope, is indicative only and may be subject to change.

No response is required from interested parties regarding this notice however HMCTS confirms it intends to publish a Preliminary Market Engagement (PME) notice in due course though as per above this is subject to change.