Talkative Enterprise Platform Licence via RM6116

Award

Durham County Council

Highlights

Award value
£31,950
Winning supplier
MAINTEL EUROPE LIMITED
Award date
12 May 2026

Details

Published
3 Nov 2026
Deadline
13 May 2026
Value
£31,950
Location
North East
Source
Contracts Finder
Source notice ID
17330924-f240-4546-920a-f9bc67954545-909016
OCID
ocds-b5fd17-9d6d3433-8c82-4651-bbfc-a731fff6f3a9
CPV codes
32412100
View on Contracts Finder

Description

Durham County council requires the renewal of annual Talkative enterprise licence (including AI licence) to allow Customer Service and frontline digital interactivity to continue for DCC customers, therefore due to the short nature of this contract, it was identified that liaising directly with the incumbent provider via RM6116 was the most suitable RtM.

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Awarded contracts (1)

TitleSupplierValueAwarded
Award ocds-b5fd17-9d6d3433-8c82-4651-bbfc-a731fff6f3a9-1MAINTEL EUROPE LIMITED£31,95012 May 2026