Security Operations - Out of Hours

1. Background

LQ Group has a well-established Security Operations Centre (SOC) for protective monitoring and response. Internal security analysts triage and respond to security incidents according to policy. This work is carried out during regular office hours. Due to this shift pattern, we rely on hardening and automated response during out-of-hours. The lack of human triage increases our risk of organizational compromise during nights, weekends, and bank holidays. This risk is especially severe when multiple days pass without SOC staff on shift.

1. Objectives

• Successful procurement means establishing a relationship with a security partner capable of providing the OOH SOC Services required to protect the business.
• This partner should be an extension of the internal LQ Group SOC, supporting us to further mature our Security Operations.
• Establishment of a contract over a three-year period.